Debt Payoff

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Contact Sonya

Sonya reads bug reports, source corrections, privacy questions, and calculator feedback through a Feishu collection form.

Last updated: 2026-08-30

How to reach Sonya

Use the Feishu collection form linked below. Submissions land in Sonya’s Feishu bitable, which is the inbox for this site.

Do not send account numbers, full statements, government identifiers, or other sensitive financial details. Describe the issue with non-sensitive numbers only.

Choose a clear topic such as calculator bug, source correction, privacy question, or product feedback.

  • Calculator bugs
  • Source or copy corrections
  • Privacy questions
  • Product feedback

Scope of replies

Sonya can review product issues and content corrections. She cannot provide personalized financial advice, loan recommendations, or negotiation services.

For decisions about repayment, settlement, credit repair, bankruptcy, taxes, or lender disputes, consult a qualified professional.

Messages that only request individualized portfolio advice may not receive a reply.

What helps reproduce a problem

For calculation issues, describe the non-sensitive inputs, selected strategy, expected behavior, and actual behavior. A redacted screenshot can help if it contains no account numbers.

Content correction requests should identify the page, the statement in question, and a primary source when available. Accepted corrections change the page’s substantive modified date.

Open the Feishu collection form